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Calgary Inland Audio Visual is hiring a full time Account Manager!

Updated: Apr 9


Full job description


  • To establish credibility and customer trust through delivery of technical expertise, technique and equipment selection.

  • To assist rental salesperson in co-ordination of technical expertise and equipment selection.

  • To attend and assist at planning meetings with customers and venues prior to staging functions, conferences and conventions.

  • Communicate with venues and customers to finalize all details and timing for delivery set-up and dismantle of order.

  • Monitor execution of orders through regular communications with technicians and on-site inspections. Assure change orders are approved. On conferences, be the liaison to the conference coordinator to assure competence and execution.

  • Follow-up with client after show to:

  • Demonstrate concern for a successful presentation.

  • Effectively answer all questions and confirm the client understands all change orders.

  • Listen for ways to improve our delivery and execution to achieve customer satisfaction.

  • Identify procedures and techniques to reduce costs and improve revenue. Understand your customer - sell equipment and service best suited for presentation.

  • Assist in training of Venue Sales and Catering staff in A/V presentation product selection and sales.

  • Assist sales departments at trade shows where deemed necessary.


  • Responsible for operations to be conducted within company policy and procedure.

  • Schedule inventory to guarantee delivery.

  • Long-term scheduling –weekly, monthly planning of equipment and personnel. Manage branch equipment requisitions through company policy and procedures.

  • Schedule, assign and supervise staff to execute requirements for the delivery, set up, operation, dismantle and return of equipment on all orders.

  • Responsible for Inventory Control – bar coding, operational condition, cleanliness and count. Ensure product levels are sufficient. Recommend future requirements. All equipment is accounted for on a contract, stock transfer or memo invoice as per company procedure and policy, before it leaves Inland’s warehouse.

  • Responsible for all company vehicles through regular inspections and maintenance. Ensure company policy is followed with reference to petroleum purchase, speeding tickets, accidents and parking tickets.

  • Approve all overtime and part-time hours for payroll.

  • Staff training – identify deficiencies and train or arrange for training of technicians through company assisted programs or manufacture training. Branch manager to assist and approve.

  • Assist and back-up company technical staff.

  • Manage the terms of sales in accordance with Company credit policy.

  • Any other duties as assigned by Branch Manager.

  • Responsible for entering orders and contracts. Ensure invoicing of contracts is prompt.


  • Extended health care

  • On-site parking

  • Paid time off



  • 8 hour shift

  • Monday to Friday

  • Overtime

  • Weekends as needed

Supplemental pay types:

  • Commission pay

Work Location: In person

Send a cover letter and resume to 

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